Terms & Conditions

Our detailed terms and conditions are outlined below. Should you have any further queries or requests ahead of your visit, please do not hesitate to Contact US.

An e-mail address and a phone number must be provided upon making a booking at our restaurant, for confirmation purposes. If your reservation is more than 2 months away, we will contact you for confirmation within 2 months of your reservation time.

Please note that during the period of any Government Covid-19 restrictions, some aspects of our regular service may be subject to change. These may include the time period your table may be available, maximum table sizes, closing time, and the opportunity to have drinks before or after your meal at a separate table. Please see further details below, or enquire directly with the restaurant for details of how current restrictions will affect your booking.

Reservation Duration

Tables are available for one and a half hours for lunch or such shorter time communicated to you in your booking confirmation, after which they will be re-booked for another customer. Should you need a longer time, please advise our staff, if we have space available, we will do our best to accommodate you. There is no set length of time for dinner service, although in accordance with government COVID-19 regulations, we currently close at 10pm and last orders will be at 8pm.

We respectfully ask that you are ready to be seated at the time of your reservation to ensure the best possible level of service to all of our guests. If you are running late, we kindly ask that you notify us by telephone at your earliest convenience. Your table will be held for 15 minutes after which time it may be allocated to another customer.

Cancellation Policy

We require at least four hours’ notice for cancellations. We also may request a deposit to guarantee a table on busy days.

Table Allocation

Due to the large number of requests, unfortunately we cannot guarantee tables in specific areas when taking reservations, but we will do our best to accommodate your requests. Your understanding is appreciated.

Food Safety and Allergens

We respectfully ask that food that has not been prepared in our kitchens, not be consumed on our premises. Celebratory cakes can be accommodated if you gave us advanced notice. Please note that we may not have the space to store the cakes in our fridge, and cannot vouch for the quality or food safety of the cakes. In the event of food poisoning or allergic reactions, we will not be able to provide tracing of the source in accordance with our Food Safety procedures

We can cater for some vegetarian dietary requirements with advanced notice and have policies in place for customers with food allergies. Please let our staff know if you have any special dietary requirements and if you are allergic to any type of food.

Payment

Payments can be made by Apple Pay, Cash, Visa, Mastercard, Amex, Octopus, AliPay, WeChat Pay, Android Pay and Debit Cards.

Covid-19

We have comprehensive customer and staff policies and procedures in place to protect everyone during the Covid-19 pandemic.  These include increased hygiene and social distancing measures which must be followed by all customers in accordance with Government of Hong Kong guidelines.

Customers confirm that they, and others included in the booking,  are (i) free from symptoms of Covid-19 when making a booking and/or visiting our premises and that, (ii) when visiting our restaurant (a) they will take a temperature check (b) they will wear a face mask if required by Government regulations and guidelines (c) they have complied with all Hong Kong government rules regarding dining in restaurants.

By making a booking, guests also agree to respect any closing times imposed under Government restrictions.